Return Policy
At ZohoPackaging, we accept returns in order to guarantee customer satisfaction with their purchases from us. Customers should carefully assess each product that comes their way before seeking assistance in troubleshooting solutions swiftly.
Return Time as Standard
Clients seeking refunds within seven days of receiving their shipment can apply for one through our website and return items that are undamaged and in perfect condition at time of return; any item not meeting these standards will be refused and returned back to its initial shipping location.
Zohopackaging.com provides an impressive variety of products and services tailored specifically to each customer’s request. If a product arrives damaged or nonconforming it’s imperative for clients to notify zohopackaging as quickly as possible so we may assess accordingly; once received please email sales@zohopackaging.com within 3 working days after you received it for more details on what has gone wrong with it.
DOA (Death on Arrival) policies have long been utilized as the cornerstones of health insurance protection plans.
Claims for damaged, lost, or incorrect goods must be reported within three working days after receipt of product. Please make sure to inspect each item thoroughly upon arrival; it’s up to you and us both to quickly address any potential problems within your specified timeline if there are any. Unfortunately minor discolorations and scratches cannot be repaired since they represent typical wear-and-tear damage over time.
Cost of Transportation the Return (CTR)
Errors cannot expect their money back; however, we offer unrestricted reprint of your product should the mistake be attributable to us and determined as such by Zoho Packaging Management Group within. In such an instance, our packaging management group within Zoho Packaging takes responsibility for pinpointing where exactly it stemmed from and provides solutions accordingly.
Within seven days and at their own expense, customers should return any purchase made within this period as part of a complaint or product defect review, along with necessary documentation or digital images, so as to guarantee proper printing of their order. In case they made an error and wish for an exchange instead, printed work must also be returned; any charges associated with setup and shipping of products will then be deducted accordingly by firms.
Refunds and Returns
Our team will notify you via email once we’ve received and examined the item you submitted, along with whether your request for refund was approved or denied. When your request was approved, your request should be processed within an appropriate amount of time and your credit/payment method debited accordingly.
Refunds that are due but unclaimed
Should your refund still haven’t arrived as of yet, the first thing to do should be reviewing your bank account. Even after reaching out to both credit card companies you used and receiving responses back could take time before being applied directly into your account. After calling your bank (depending on processing times for refunds) call sales@zohopackaging.com asap in case all else hasn’t worked yet!
Return and Shipping Details
Cost of shipping your returned item back is solely your responsibility and we cannot be held liable. No refund will be given for shipping charges; instead your refund should cover less the cost of returning shipping should that occur (ie – less the refund being received in a timely fashion) should your replacement product arrive later due to location constraints.
Are You Needing Assistance? Feel Free To Reach Out At: sales@zohopackaging.com For refund or returns inquiries.